Location UK / Belfast
Job Type Permanent full-time, TemporaryContract
Salary Not disclosed
Updated 1 week ago
Senior Risk Analyst based in Belfast
Senior Risk Analyst
BELFAST, UNITED KINGDOM RISK OPERATIONS – RISK OPERATIONS FULL-TIME
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for e-commerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you’ll get it — from all quarters. But we pretty much figure out what needs to be done, who’s in the best position to do it and then let that person roll-up her or his sleeves and have at it. We’re protecting retailers from online fraud in a way that’s never been done before and we could use your help if you’re someone:
– Who believes challenges are best overcome by thinking differently.
– Who knows his or her role, but isn’t confined by it.
– Who’s greatest satisfaction comes from helping customers succeed and achieve their dreams.
– Who isn’t afraid to disagree, convincingly, civilly and honestly.
– Who will stop and hold the door for a colleague, even if you’re running late.
Oh, and a few particulars for this role:
As the Sr. Risk Analyst, you will join a team of dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. You are responsible for manual reviews of online transactions, providing fraud insights, and leading QA and training efforts. You will make a big impact to advance the payment risk decisioning to the next level.
The right candidate will be a fraud fighter with a great attitude, willingness to perform, and ability to get things done.
Review, analyze and make fast accurate decisions.
Clearly and thoroughly document findings.
Identify new fraud trends and suggest detection rule improvements.
Maintain acceptable levels of case volume, fraud loss rates and customer satisfaction.
Be a go-to person with special reviews of merchants
Lead trainings or QA audits of junior agents
Implement Risk Operations process and tool improvements
3+ years experience in e-commerce, payments or risk-related industry.
Motivated to become an expert in one or more focused areas within Risk Ops.
Exceptional ability to make decisions with limited and conflicting information.
Experienced in the use of 3rd party investigation tools.
Strong critical thinking skills with advanced judgment capability.
Solid knowledge of Card Not Present (CNP) environment.
Ability to manage multiple assignments while working independently
Flexibility to work weekends and holidays.
To Apply please follow the link below