Groupage Traffic Planner

Location UK / Down

Job Type Permanent full-time, TemporaryContract

Salary Negotiable

Updated 1 week ago

Reference 1383017

 Job Description

An Experienced Groupage Traffic Planner to work within their planning team based in Newry

Surefreight Ltd require

A Groupage Traffic Planner to work within their planning team.  The ideal candidate will have an excellent geographical knowledge Ireland and should have at least 3 years’ experience in a busy planning office or similar environment.

Salary Neg

Job Role

  • Liaise with customers to ensure collection and delivery bookings are achievable
  • Input collection and delivery data into company computer system in an accurate and efficient manner –
  • Allocate appropriate drivers, vehicles and trailers to individual jobs in an efficient manner to meet the customer’s requirements while maintaining focus on minimising costs.
  • Regularly monitor progress of each driver to ensure the timely and efficient collection and delivery of the loads.
  • Continually update customers of changes and delays
  • Debrief drivers at the end of each shift and ensure all relevant paperwork is returned
  • Answer telephone calls in a quick and polite manner.
  • Report any customer complaints or complaints of any type to the Operations Manager
  • Any other duties as required by the needs of the business. 

Essential Criteria

  • Good written English
  • Excellent organisational skills
  • Good Telephone Manner with a focus on Customer Service
  • Computer Literate
  • A good Geographical knowledge of Ireland/Northern Ireland.
  • Previous experience in a busy office environment
  • Ability to work as part of a team

 

To Apply

Please forward your C.Vs detailing full experience via the APPLY button below.

Surefreight Ltd are an equal Opportunities Employer.