Field Service Engineer

Location UK / Northern Ireland

Job Type Permanent full-time, TemporaryContract

Salary Not disclosed

Updated 6 days ago

Reference 1381458

 Job Description

Excellent opportunity for a Field Service Engineer covering the Northern Ireland region

Oxygen Care Ltd, a well-established supplier of medical equipment wishes to recruit a Field Service Engineer to join our Northern Ireland team. This is a field position based covering the Northern Ireland region. The successful candidate will receive full product training on an extensive range of equipment and will function as part of our well-established Northern Ireland team. 

Aim and objectives:

The aim of this role is to provide a professional engineering service on site with customers to meet the needs of the business and satisfy customer needs.

Reporting to:

The Product Support Manager.  The role is primarily based in the field. Office based is at Belfast.

Main areas of responsibility:  

General Responsibilities

  • Responsible for all aspects of product support and product commissioning in the field including, but not restricted to;
  • Liaising with warehouse, sales & product support staff.
  • Responding to un-scheduled calls/orders.
  • Completion of scheduled maintenance work.
  • Commissioning products.
  • Validation of orders and commission equipment with all necessary accessories and have commissioned equipment “ready for use”, unless specifically stated otherwise.
  • Completing regulatory field actions.
  • Provide training and responding to customer needs when on site.
  • In the course of normal duties to notify the Inventory & Logistics Dept. of spare parts stock levels deemed to be running low.
  • Attend product training when required.
  • Through active positive team-working, strive to meet the operational needs and requirements of the business in the interests of providing the best service to customers.
  • Fully engage with the companies ISO quality management system.
  • In the course of the above identify and feedback commercial and sales opportunities.

Engineering

Responsible for the on-site maintenance of the products including, but not restricted to; all aspects of service and repair troubleshooting, test, repair and service equipment commissioning of equipment 

Reporting

  • Produce timely & detailed service/repair reports. 
  •  identify key issues with services/repairs
  • When necessary, provide all information in a formal professional manner involving incidents and accidents with products.

Communication and Teamwork 

  • Achieve own objectives whilst working cross-functionally on an on-going basis with all Departments.

Person Specification

Essential:

  • Have a minimum of a Diploma in an engineering field, preferably including a strong grounding in electronics and knowledge of basic pneumatics would be desirable.
  • Be IT proficient with hardware/software experience. Knowledge of computer networks would be desirable. 
  • Have a strong work ethic and be capable of working both independently and as part of a team, as required.
  • Have strong interpersonal & communication skills.
  • Have a full, clean driving licence.

Desirable

  • Have experience working in the medical devices sector. Whereas such experience would be advantageous, it’s not strictly necessary.
  • BSc Biomedical Engineering.

To apply please click on the APPLY NOW button below to forward an up to date CV

All applications will be treated in the strictest confidence.