Customer Service Advisor

Location UK / Bangor Area

Job Type Permanent full-time, TemporaryContract

Salary £15000 - 20000

Updated 4 days ago

Reference 1383411

 Job Description

Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. You may also be involved with communicating with our customers through other channels such as email, web chat and social media

Shift – 5 days between 8am – 6pm, Monday – Friday. Full flexibility required
Training – 2 weeks, Monday – Friday 9am – 5.30pm
Start Date – 21/01/2019

Who are we?

We are a worldwide leader in multi-channel customer experience management and have been a key employer within Northern Ireland for almost 20 years. We have locations in Bangor, Newry and Enniskillen. Our skilled and dedicated staff have been key in growing our business allowing us to work with global leaders in providing customer service solutions.

Due to our continued success, we are currently seeking candidates who would like to play a key role in our continuous delivery of excellence by providing multi-channel customer services to one of our key clients, Vodafone Ireland.

The Role

Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. You may also be involved with communicating with our customers through other channels such as email, web chat and social media.

Hours

We have full time positions available with shifts between Monday to Friday 8am – 6pm.

In return, we offer excellent benefits such as

  • Free on-site parking
  • 28 days’ annual leave along with length of service days
  • Reward and Recognition programme
  • Annual salary reviews
  • Career progression
  • Discounts with local and national retailers

Start Dates

We have a number of start dates available to suit you. You will receive 2 weeks paid classroom training which would be held Monday to Friday 9am to 5:30pm.

You can follow us on:

Facebook //www.facebook.com/teleperformanceukcareers

Twitter //twitter.com/TPcareersUK

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