Carers & Family Support Worker

Location UK / Antrim

Job Type Permanent part-time, Trainee

Salary See description

Updated 7 days ago

Reference 1384962

 Job Description

Excellent opportunity for a Carers & Family Support Worker based in Ballyclare.

MindWise Day Care services promote a clear and progressive model of day care which is adaptable and reflective of the needs of service users and Carers, adopting a strengths based approach to services that help individuals tap into their potential, through group activity and one to one support

The model is intended to be used in a way that allows MindWise to work alongside service users, to avail of local community resources, to strive for partnership opportunities, continuous development and innovation in recovery services, recognizing that service users may require more intensive support in any of the three stages.

MindWise’s core principles convey our commitment to ensure that all those who use our services are enabled and encouraged to participate in our Support planning process. This offers a Recovery based, holistic approach to managing the adverse impacts of mental ill health and is designed to ensure individuals achieve the best possible outcomes.

Job Title: Carers & Family Support Worker

Location: Carers & Family Support Office (based in Ballyclare Resource Centre) 

Service / Department: Carers & Family Support Service

Reporting to: Carer and Family Support Manager

Terms and Conditions

  • Hours: 30 hours (with flexibility to cover unsocial hours)
  • Salary Range (FTE): £15,968 – £18,457 annum pro rata
  • Holidays (FTE): 25 days (rising to 30) plus 10 public holidays (pro rata)
  • Employment Status: Permanent
  • Probationary Period: 6 months
  • Grade: Grade G
  • Notice Period (weeks): 4 weeks

Service / Department Description

MindWise has been offering specialist services to carers and families of people with severe mental illness for a number of years. The service provides the carers and family of those experiencing severe mental illness and mental health difficulties with a support network in their local area. The service provides home visits, one to one meetings, group meetings, advocacy, assistance with Carer Assessments, education, training and information on all aspects of caring.

Job Purpose

Working to support individuals, families and carers affected by mental illness, including personality disorders, to achieve a better quality of life. There will be an emphasis on developing the capacity of carers and family members to eventually self manage the emergent groups; under the direction of the Carer and Family Support Worker.

General Duties

  • To provide appropriate support to carers and relatives of service users who have enduring mental health needs including personality disorders.
  • To provide advice and guidance to Carers and families on a one to one basis and through regular Carers support meetings
  • To carry out assessments to identify the needs of people who use our services and produce an action plan in relation to this
  • To give welfare and other advice to individuals and signpost to appropriate agencies.
  • To develop support groups and provide members with the opportunity to build their capacity in order to transition the Groups towards peer led & peer managed status
  • To actively develop, alongside the Carer and Family Support Manager, an engagement infrastructure to enable carers and family members to participate in internal and external special interest forums and bodies
  • To chair specific support groups for carers and relatives of service users who have a personality disorder diagnosis.
  • To provide support and advice to carers and relatives of service users who are currently inpatient in psychiatric acute admission and long stay wards.
  • To keep accurate service and administration records.
  • To advocate for individuals interests when they are not able to do so themselves and liaise with other mental health agencies on behalf of people who use our services
  • To enable individuals to access information about services and resources relevant to their requirements..
  • To develop partnership working opportunities with both statutory and voluntary  agencies and bodies
  • To support individuals in their recovery and self management
  • To control allocated responsibilities for spending for the service
  • To record information for the service monitoring systems and compile reports for funders.
  • To facilitate the coordination and participation in meetings involving people who use our services
  • To assist with general office administration when required
  • To work within the team around ongoing assessment and management of risk
  • To work as a team member, sharing information and supporting colleagues within the Resource Centre.
  • To constructively share views and suggestions to improve the service as part of a team within the Resource Centre.
  • To promote MindWise membership

General responsibilities

Employees of MindWise are required to promote and support the vision, mission and values of the organisation and:

  • Demonstrate their commitment by their regular attendance and efficient completion of all tasks allocated to them.
  • Carry out their duties and responsibilities in compliance with Health and Safety Policies, Quality and Statutory Regulations;
  • Participate in an effective and continuous development process, taking responsibility and ownership for supervision, appraisal and personal learning and development.
  • Work in accordance with MindWise operational policies and procedures and those of external regulators.
  • Ensure safeguarding of vulnerable adults and children
  • Adhere to Equal Opportunities and the Equality and Diversity policies throughout the course of the employment;
  • Ensure the ongoing confidence of all stakeholders including service users and the public in MindWise service provision.
  • Engage in fundraising activities
  • Comply with the MindWise Code of Conduct for Staff
  • Act  in accordance with the provisions of the Data Protection Act 1998
  • Demonstrate their commitment to the Recovery ethos
  • Work with basic computer packages for example, Microsoft Word, e-mail and the internet.
  • Support the service to continually improve in line with internal recommendations and plans and external regulatory requirements

(*This list of duties and responsibilities is not intended to be exhaustive and is subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines. Those in all job roles are expected to adopt additional tasks when required; these tasks will be in keeping with the general profile of the role).

MindWise does not permit smoking by staff and volunteers in work. MindWise will protect staff, volunteers and others from passive smoking.

MindWise wishes to encourage applications from people with disabilities and commits to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities. 

Please click here to view full job description

To Apply please click the APPLY NOW button below to be directed to our website.

Closing Date: 12 Noon, 25th January 2019