Mental Health Housing Support Worker

Location UK / Antrim

Job Type Permanent full-time, TemporaryContract

Salary See description

Updated 4 days ago

Reference 1377185

 Job Description

Excellent opportunity for a Mental Health Housing Support Worker based in Fortwilliam Carrickfergus

Job Title: Mental Health Housing Support Worker

Location: Abbeyside, Henry Gill, Fortwilliam

Service / Department: Supported Housing

Reporting to: Registered Manager

Terms and Conditions

Hours – 37.5 hours

Salary Range (FTE)-£15,968 – £18,457 per annum (9-18)

Holidays (FTE)-25 days (rising to 30) plus 10 public holidays

Employment Status-Full Time ( Permanent)

Probationary Period-6 months

MindWise Grade– G

Notice Period (weeks)-4 weeks

Service / Department Description

MindWise supported housing services provide safe and supportive accommodation for individuals with severe mental illness and mental health problems. The service aims to encourage tenants to live independently in their own homes. They are progressive in their methods of identifying and meeting tenants needs within the service and in the wider community.

MindWise’s core principles convey our commitment to ensure that all those who use our services do so within a recovery framework. This offers a holistic approach to managing the adverse impacts of mental ill health and support in achieving a better quality of life. Support is based on a user led/individualised, person centred approach, using the MindWise Client Pathways Framework.

The 24-hour supported housing services have a dedicated staff team and provide support to people who are ready to be discharged from hospital, or may be in danger of unnecessary hospital readmission. Where tenants have high support needs staff will offer support over 24 hours. Tenants have access to the full range of services through CMHT’s and community/day services, which is integrated into service delivery. 

MindWise supported housing services support individuals to maintain as much autonomy and independence as possible however recognise that physical needs can change therefore staff may need to provide personal care to ensure that the tenant can remain in their own home for as long as possible 

Job Purpose

  • To improve the lives of people experiencing severe mental health difficulties.
  • To encourage and support active participation of service users underpinned by the Recovery model.
  • To provide personal care when necessary to ensure service users can remain in their own home for as long as possible.



  • Work in partnership with the individual service user to develop recovery support plans based on individual needs and strengths.
  • Support the individual service user to implement their support plan based on the MindWise Client Pathways framework.
  • Support individuals to self manage and develop independent living skills.
  • Supporting individuals potentially in a stressful situation, people in crisis and individuals considering suicide or intending to harm themselves.
  • Provide personal care according to the individual’s needs outlined in their Support Plan.
  • Work in partnership with the Health and Social Care Trust and related agencies to deliver a programme of care and support that will meet the needs of the individual referred.
  • Assist with general office administration.
  • Participate in the monitoring requirements of the service by producing statistical and written reports accurately and concisely.
  • Work within the team around ongoing assessment and management of risk
  • Contribute to the day to day financial recording (for example petty cash) and monitoring of the service within MindWise financial regulations.
  • To report any issues to your line manager.
  • To work as part of a team to constructively share views and suggestions to improve the service.
  • Ensure Volunteers receive appropriate supervision, guidance and support.
  • Undertake other duties appropriate to the grade as allocated by your Line Manager.
  • Provide support and communication to carers and relatives when necessary. 

Specific duties

  • Provide welfare advice and other advice to individuals and signpost to appropriate agencies
  • To participate in the cleaning rota and support tenants with living skills, for example, cleaning and cooking.
  • Ensure the support of the use of medication including ordering, administering and return of medication in line with organisational and local procedures.
  • Provide individual key working sessions with allocated tenants.
  • Be registered with or eligible on appointment for registration with Northern Ireland Social Care Council
  • Ability and flexibility to work shifts within 24 hours rota to include weekends, bank/public holidays and sleepover/waking night duties and to cover the same in the event of other staff absences.

Employees of MindWise are required to promote and support the vision, mission and values of the organisation and:

  • Demonstrate their commitment by their regular attendance and efficient completion of all tasks allocated to them.
  • Participate in an effective and continuous development process, taking responsibility and ownership for supervision, appraisal and personal learning and development.
  • Work in accordance with MindWise operational policies and procedures, Quality and Statutory Regulations and those of external regulators.
  • Co-operating and Safeguarding children and adults.
  • Ensure the ongoing confidence of all stakeholders including service users and the public in MindWise service provision.
  • Engage in fundraising activities.
  • Comply with the MindWise Code of Conduct for Staff.
  • Understanding and protecting service users rights
  • Supporting use of community resources to reduce discrimination and social exclusion
  • Respecting the diverse views on mental health and supporting cultural diversity
  • Act in accordance with the provisions of the General Data Protection Regulations.
  • Demonstrate their commitment to the Recovery ethos.
  • Work with basic computer packages for example, Microsoft Word, e-mail and the internet.
  • Support the service to continually improve in line with internal recommendations and plans and external regulatory requirements

Please click here to view full job description 

To Apply please click the APPLY NOW button below to be directed to our website.

Closing Date:  12noon, 17th December 2018

MindWise reserves the right to use the desirable criteria for short-listing.