Location UK / Tyrone
Job Type Fixed term contract, Permanent, TemporaryContract, Trainee
Salary See description
Updated 2 days ago
Excellent opportunity for a Head of Advice & Support Services based in Dungannon
Job Title: Head of Advice & Support Services
Responsible to: STEP Co-ordinator
Duration of position:Initially 2 years with opportunity for extension
Location:STEP Offices, Dungannon with possible outreach to Cookstown & Magherafelt.
Salary: £31,404 – £33,136 NJC Payscales point 35-37 (Depending on Experience & Qualifications) + 3% Pension Contribution
Hours: 37.5hrs per week. These will normally be worked between 9.00 am and 5.00 pm Mon-Fri. Evening work and weekend work may be required occasionally.
Probationary Period: The probation period for this post is 6 months.
Allowances: Travel and subsistence expenses are paid, in accordance with STEP travel and subsistence policy, when the post holder is absent from the organisation’s premises on the organisation’s business.
Holidays: 36 days inclusive of stat. holidays. (16 days statutory/public holidays as identified in the STEP employee manual and annual leave of 20 working days each year) based on 37.5 hours per week contract
Start Date: As soon as possible
Key Working Relationships
Senior management staff; service delivery staff; other project staff & volunteers; individuals and families (clients); interpreters and other sessional personnel; volunteers.
Individuals and families partner agencies in voluntary/ community sector; regional networks to which STEP belongs; funders; Statutory Agencies and social work personnel; Private sector personnel.
Summary of Key Responsibilities of the Post:
Personnel Specification: Essential Requirements:
1.An embedded understanding of the impact of poverty and exclusion on individuals and families
2.A working knowledge of N Ireland Policy & Practice in the context of any of the following: Poverty, Welfare, Social Exclusion; Children and Families;
3.An embedded understanding of effective management of staff
4.Two years previous experience as an advice / support services worker
5.Two years previous experience of direct supervisory management of more than three people.
6.Two years’ experience of supervision/ operational management of delivery of two or more service delivery projects simultaneously
7.Previous experience of undertaking & implementing outcomes-based plans.
8.Previous experience of management of using computer-based recording and monitoring systems (e.g. Advice Pro; Better Futures; Impact Tracker) in project accountability
9.Experience of building purposeful internal and external working relationships to achieve goals
10.Experience of Quality Standards achievement, maintenance and continuing improvement
11.Experience of risk assessment, mitigation and management
12.Experience in role of Safeguarding
13.Equivalency of 5 GCSE subjects including English and Maths
14.Driving licence and access to a car insured for business use
15.Management / Leadership qualification at NVQ level 4 or equivalent
16.Advice qualification at level 3
17.Three years’ experience in management of advice services
18.Experience of Advice in context of Welfare Reform
19.Equivalent of University degree level qualification in Management; Social Care; Social work; Family Support/ Child care;
For further information or to obtain an application pack please click on CONTACT EMPLOYER button below