Desktop Support Specialist

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary Not disclosed

Updated 5 days ago

Reference 1374471

 Job Description

Desktop Support Specialist

Desktop Support Specialist

This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast moving team. We are seeking to expand our IT support services department and are looking to recruit a Desktop Support Specialist within our Belfast office. If you are looking to get exposure in a large organization, have a valued opinion and work within a supportive team then this role is for you.

The role:

  • Providing 1st / 2nd level Helpdesk Support both onsite / remotely
  • Monitor Helpdesk Queue
  • Installation, Configuration and Support of PCs, running Windows 7/10
  • Troubleshooting both hardware /software/ network connectivity issues on PCs/Printers
  • Management of Assets
  • Determine proper escalation path for non-resolved issues.
  • Participate in and contribute to a dynamic IT team

     

 Skills & Attributeas:

 

  • Minimum of 2  years’ experience in deskside support in a corporate IT environment
  • Degree/Technical certification in IT or related field
  • Strong  knowledge Windows 7 / 10
  • Strong knowledge of MS Office / Lync
  • PC / Laptop hardware configuration and troubleshooting
  • Mobile Devices/ Mobile OS
  • AD / TCP/IP Network knowledge
  • The ability to work on your own initiative and be a self-starter
  • Proven planning and organisational skills
  • Exceptional problem solving and troubleshooting skills
  • The willingness and ability to work co-operatively with others as part of a team
  • Occasional travel to regional offices
  • Good interpersonal and communication skills