Desktop Support Engineer to diagnose and resolve hardware and software issues.
Anomali delivers earlier detection and identification of adversaries in your organization’s network by making it possible to correlate tens of millions of threat indicators against your real time network activity logs and up to a year or more of forensic log data. Anomali’s approach enables detection at every point along the kill chain, making it possible to mitigate threats before any material damage to your organization has occurred.
o Respond to requests for technical assistance in person and electronically
o Respond to requests for user account modifications and systems access
o Diagnose and resolve hardware and software issues
o Provision hardware and software for new hires
o Manage asset inventory of laptops
o Manage Endpoint Protection inventory
o 2+ Years Proven experience in system/network administration or IT Technician
o Associate or higher degree in a related field
o Experience with Virtualization Software (VMWare)
o Experience with Linux, MacOSX and Windows Operating Systems
o Experience working in a helpdesk environment
o Experience working with Atlassian products (Jira/Confluence)
o Experience working with Endpoint protection products (Carbon Black/Trend Micro)
o Ability to respond to help desk requests after hours on a limited basis
o Excellent communication skills
This position requires the ability to occasionally lift office products and supplies, up to 50 pounds.
o Private Healthcare Plan
o Dental Plan
o Optical Plan
o Paid Public Holidays
o Accrued Paid Time Off – 25 days
o Quarterly event with your Geographic Team
If this sounds like the right opportunity for you click the apply button below now for immediate condiseration.