Visitor Experience Officer

Location UK / Antrim

Job Type Contract, Permanent, TemporaryContract, Trainee

Salary See description

Updated 6 days ago

Reference 1373158

 Job Description

The Rathlin West Light Seabird Centre is looking for two outgoing, enthusiastic and inspiring people to join our team on Rathlin Island for the 2019 season.

Visitor Experience Officer

Reference number: A4051118

Location: County Antrim

Salary starting at £17,276 – £18,716 per annum pro rata

Hours: Full time

Contract: 6 months

You’ll be delivering an exceptional visitor experience at the site of a unique upside-down lighthouse in the heart of Northern Ireland’s biggest seabird colony. Share the sights, sounds and smells of a real seabird spectacle, where thousands upon thousands of guillemots crowd the cliffs, alongside razorbills, kittiwakes, fulmars, puffins and more.

You’ll welcome, engage and inform visitors, while assisting them to view the seabirds and explore the lighthouse. With excellent communication skills and an approachable manner, you’ll convert visits into support for the RSPB through memberships, donations and volunteering. You’ll be adaptable and able to work efficiently in a busy visitor centre to deliver high standards of customer service. Our team is supported by residential volunteers throughout the season, and you will be involved in leading the team in all aspects of the day-to-day running of the centre.

Knowledge of seabirds, other wildlife and the local area will be an advantage, or you should have the ability to learn quickly. Previous experience of working in a small team and/or in a remote location would also be an advantage. You should enjoy working outdoors in all weathers, and be able to walk up and down over 160 steps. This role will require working weekends and bank holidays.

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

To apply please click on the APPLY NOW button below to be directed to the company

Closing date: 2 December 2018

Interview date: 13 December 2018

No agencies please.