Transport Coordinator

Location UK / Ulster

Job Type Permanent full-time, TemporaryContract

Salary Not disclosed

Updated 5 days ago

Reference 1372877

 Job Description

AGRO Merchants Group are one of the UK's leading haulage and logistics companies and we are currently looking for a Transport Coordinator to join our team at our busy Lurgan depot.

 Key Responsibilities for this role are:

  • Tracking all outbound vehicles/drivers/trailers through the tracking system
  • Booking in of loads at delivery point
  • Booking of ferry crossings
  • Communicating with the driver throughout the day regarding wherabouts
  • Updating the TMS with relevant information
  • Building jobs onto the TMS
  • Completing  daily temperature checks on fridges through the tracker
  • Updating the customer with ETA’s throughout the day
  • Coordinate with the transport team regarding late/missing deliveries
  • Coordinate with the service department regarding breakdown/repairs
  • Deal with CDR’s and customer queries effectively and courteously
  • Answer customer emails or phone calls
  • Ensure compliance with driver hours regulations
  • Any other duties as and when required

Job Requirements

  • At least 2 years experience in a similar role
  • Previous experience with a TMS (Manpack desirable)
  • Previous experience with a transport tracking system (ThermoKing, Mandata, Novacom desirable)
  • Computer/ICT literate (Excel, Word, PDF)
  • Excellent communication and inter-personal skills
  • Good organisational and time-management skills
  • Must be able to work using their own initiative, under pressure and as a part of the team
  • Must be a fast and keen learner
  • Must have a nice telephone manner
  • Ability to work well under pressure/in a fast paced envioronment
  • Knowledge in the transportation industry
  • Transport degree and/or CPC desirable


Hours of work: Monday- Friday between 7am and 4pm & 1 weekend in 3 required. Please note the hours may vary depending on the daily workloads so a flexible approach is essential.


AGRO Merchants is an equal opportunities employer.