Location UK / Belfast
Job Type Permanent full-time, TemporaryContract
Salary Not disclosed
Updated 1 day ago
Applications are invited for the position of Special Investigation Unit Investigator in our Riverside Tower location in Belfast. (Vacancy Ref: AXANI038/2018)
Special Investigation Unit (SIU) Investigator
About the role
Reporting to the Team Leader, the successful candidate will be required to work as part of an experienced SIU team to deter and detect fraud. You will conduct fraud investigations in a timely, cost effective and customer focused manner ensuring compliance with relevant legislative requirements in your jurisdiction.
Maintain SIU case management system and relevant spreadsheets fully utilising the software & training
Deal with customers sensitively and professionally. Deal effectively with dispute resolution, referrals, escalations and complaints where appropriate
Ensure Regulatory compliance whilst processing claims
Provide reports and updates as required.
Undertake department and cross functional projects as necessary
About the Person
Investigators are required to keep abreast of legal developments and judgments.
Claim regulations, compliance and legislation
Overall compliance to Health & Safety and IT Security
Consumer protection code / Data Protection Act and AXA Global Security guidelines
Ability to manage sensitive, complex and large claims
Good PC and system skills
Inquisitive and enquiring mind set
Consistently deliver agreed objectives including Fraud targets
A structured approach to work with a keen attention to detail
Strong decision-making, influencing skills and communication skills
Flexible and adaptable approach to work
3+ years’ experience of Personal Injury claims handling
CIP / 3rd level business and/or legal qualification beneficial
AXA Ireland offer excellent benefits including competitive market salaries, Bonuses, active sports & social, generous pension scheme and training and development programmes to give you plenty of opportunities to develop new skills and embark upon new challenges.
Does this sound like the job for you?
To apply please email an up to date CV and accompanying Cover letter outlining your how you meet the requirements of the role and why you would be the best candidate for the job. Closing date is Wednesday 21st November 2018.
We are an equal opportunities employer and welcome applications from all suitably qualified persons from across all communities. We ask all applicants to complete a monitoring form quoting vacancy ref: AXANI038/2018. Visit www.axa.ie/axa-insurance-data-protection to view our Job Applicant Data Protection Statement.”