Service Advisor- Portadown Audi Temporary (12 months)

Location UK / Armagh

Job Type Permanent, Temporary full-time, TemporaryContract, Trainee

Salary See description

Updated 5 days ago

Reference 1372862

 Job Description

To deal with customer service and repair requirements in an efficient and courteous manner, ensuring each customer is treated as an individual with care and respect.

About the Role…

To deal with customer service and repair requirements in an efficient and courteous manner, ensuring each customer is treated as an individual with care and respect. To record vehicle details and service histories accurately and effectively operate a customer follow-up system, to ensure the optimum utilisation of workshop capacity and acting on genuine added value opportunities.

About the Agnew Group…

The Agnew Group is a wholly owned subsidiary of Sytner Group which is the UK’s largest Motor Retailer with an annual turnover of £3.6bn, employing approximately 7500 staff and recently were awarded 1st place in the “Sunday Times Best Big Companies to Work For”.

‘Our group philosophy is to be famous for delighting our customers, our employees, our manufacturers and our shareholders. We support our entire team to deliver on that aim.’

About you…

Essential:

  • Proven track record of delivering prestige customer service.
  • Proven track record of working to,and achieving targets.
  • Ability to overcome customer objections & resolve complaints.
  • Computer literate with a working knowledge of database systems.
  • Flexible approach to working life.Good presentation i.e. well-presented and fully completed application form.
  • Able to demonstrate strong communication skills and the ability to build long term relationships with customers.
  • Minimum of 4 GCSE’s at grade C or above (or equivalent).

Desirable:

  • Minimum 2 years of experience working within the Motor Industry.
  • Knowledge of CDK Auto line (Kerridge) / ADP would be a distinct advantage.
  • Strong knowledge of Modern Motor Vehicle Technology.
  • Full Driving Licence (for insurance purposes applicants must be aged 21 or over).

Remuneration and Benefits…

  • Salary: Salary negotiable depending on skills and experience
  • Discounted car purchase scheme after qualifying period
  • And much more…..

To apply for this exceptional opportunity, click on the apply button.

Please note we do not accept CV’s

N.B. Applicants must demonstrate on their application form how they meet each of the criteria in order to be short-listed for interview.

All completed applications must be received by 12:00pm (midday) on Thursday 22nd November 2018.

Applications received after this deadline will not be accepted.

As communication will be via email, please check your spam/junk folder

The Agnew Group is an Equal Opportunities Employer