Sales Office Administrator

Location UK / Ulster

Job Type Fixed term contract, Permanent, TemporaryContract, Trainee

Salary £15000 - 20000

Updated 4 days ago

Reference 1373020

 Job Description

We are looking for a Sales Office Administrator to join our busy team in Lisburn to cover a period of Maternity Leave.

Sales Office Administrator – SOA1118                                                     

Full Time, Fixed Term Position (Fixed Term)

Location: Lisburn

Salary: £17,000 – £19,000 depending on experience


Northern Ireland and India based Smiley Monroe produces ‘Endless’ conveyor belts and custom rubber parts for the materials processing equipment manufacturing sector – serving OEMs in 7 key segments: crushing, screening, recycling, washing, bulk material handling, environmental and road construction.

Family-run and privately owned, Smiley Monroe has come a long way since being founded in a garden shed in Lisburn in 1979 to supply conveyor belts and service to local quarries and mines. Today we’re exporting to more than 50 countries worldwide, from the West of Ireland to the Midwestern United States.

We’re passionate about Lean Manufacturing and continuous improvement.  Our vision is to be the global benchmark for belts by focusing on being better at the things our customers value.


We are looking for a Sales Office Administrator to join our busy team in Lisburn to cover a period of Maternity Leave.


Reporting to the Internal Sales Manager your key responsibilities will include:-

  • Sales order processing, ensuring accuracy of information
  • Working with internal departments to ensure goods can be produced on time to meet customer needs
  • Providing support to the Sales Office Team Leader in relation to customer and internal queries  
  • General Customer Correspondence
  • General filing and other office duties  


The ideal candidate should be able to meet or exceed the following:-


  • A minimum of 3 GCSE’s including Maths and English (Grade C or above) or equivalent 
  • A minimum of 1 years’ experience working in a sales order processing role or similar
  • Be passionate about delivering excellent customer service and have the ability to deal with customer queries effectively
  • Have strong communication skills both written and verbal
  • Proficient in Microsoft Office packages including Outlook, Excel and Word
  • Have a high degree of accuracy and attention to detail
  • Have the ability to work to strict deadlines, prioritising and planning workload                                                                          


  • Experience of utilising CRM software
  • Experience of working in a manufacturing environment


If you believe you have the necessary skills to join our team please click the Apply Now button.  Closing date for applications will be 4pm Friday 23 November 2018.