Location UK / Belfast
Job Type Permanent full-time, TemporaryContract
Salary See description
Updated 3 days ago
Excellent opportunity for a Sales and Service Advisor based in Belfast.
Sales and Service Advisor (0221)
Position Type: Full Time
Salary: £19,580 to £21,755
Dynamic and agile, this is a contact centre role with a difference. Join us in both making and taking calls from our customers and you’ll find no two days are the same.
Unbeatable Contact Centre jobs
Superfast fibre broadband. BT mobile. TV and HD sports. Here at BT, we entertain, educate and empower people every single day. And we’re always innovating new ways to transform lives. This role is set to ensure we keep delivering the best service possible for our customers. So we’re looking for dedicated people who thrive on change to generate sales and deal with both technical and account enquiries in a friendly, helpful and knowledgeable way.
Be Flexible. Be Adaptable.
BT Flex is a BT contact centre that handles thousands of calls every day. The aim of this team is to switch flexibly between different parts of the business to take outbound and inbound calls. So there’ll be times when you’re calling our customers to recommend a great new product or service, and there’ll be times when you’ll find yourself resolving technical issues and answering account queries.
Dedicated and customer-focused, with a target-driven, can-do attitude, it goes without saying that you’ll need to be able to adapt to different situations and types of work quickly. We’re committed to selling through service so you’ll have the kind of bright, engaging personality that will make our customers’ day.
Join us and we’ll look to you to:
Be Confident. Be Connected.
Unbeatable customer experiences are at the heart of our vision – we’re completely focused on serving the needs of our customers and maximising the value that we offer to them. And we need people who are dedicated to helping us achieve this. People who have:
Be part of something special
Join us and not only will you have the rewarding challenge of helping our customers each and every day, you’ll also enjoy a permanent position at a company that has just been voted one of LinkedIn’s Top 25 Companies to work for. As part of which, you can look forward to some great perks:
You’ll also receive top notch training and support throughout your time at BT. There are plenty of opportunities to progress and develop a long and rewarding career with us, and we’re committed to helping you achieve this.
At BT, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
NOTE: Opening hours are from 7am to 11 pm Monday to Sunday. You’ll be required to cover a variety of shifts between these hours, including evenings and weekends. Everyone is required to commit to some evening and weekend work and, during training, you’ll be required full-time.
Please click on the APPLY NOW button below to be directed to the company website.