Operations Manager

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary See description

Updated 1 week ago

Reference 1370475

 Job Description

We are excited to announce that due to continued growth in our business we are now recruiting for an Operations Manager to join our ever-expanding team.

Job title : Operations Manager

Location: Novosco HQ, Belfast

About us: Novosco was formed in 2007 from a merger with two leading ICT companies in Northern Ireland, Real Time Systems and 4sol Ltd with the Novosco brand name derived from two Latin Words, meaning ‘new understandings’. We have acquired other businesses since then, and are now the market leader in Ireland for Cloud services with a growing presence in the UK. We currently employ around 200 staff in total at the moment, with ambitious growth plans due to ongoing expansion in our market.

Main purpose of the job: We are excited to announce that due to continued growth in our business we are now recruiting for an Operations Manager to join our ever-expanding team. This is an exciting position and this person will ensure that business operations are effective in terms of retaining our accreditations and partner relationships ensuring that Novosco is driving Excellence at all levels throughout the organisation.

Main Duties and Responsibilities:

  • Act as Quality Manager for our increasing ISO, Cstar and Cyber Essentials accreditations with assistance from the HR and Quality Administrator

Managing and liaising with Certification Europe and BSI

Presenting to the Board at Management Review meetings

Managing the Novosco Integrated Management System

Managing internal audits

Compiling reports

Presenting to all new starts in ISO and information security awareness

  • Play a lead role in achieving and maintaining Cyber Essentials Plus
  • Manage GDPR requirements for the business
  • Running employee workshops in increasing security awareness
  • Be involved in identifying and running Continuous Improvement Projects in order to improve business processes
  • Be responsible for managing both internal and external documentation templates
  • Be responsible for facilities management working closely with our landlords, Catalyst, along with support from the Office Administrator
  • Line Manage the Office Administrator
  • Manage relationships and annual partner requirements from our vendors
  • Provide updates and reports to senior management & other stakeholders on a regular basis.

In addition to the above duties and responsibilities the post holder must be prepared to undertake such additional duties which may result from changing circumstances. Travel to other company sites may be required on occasion. Please note that this job description is subject to ongoing review as new demands and best working practices are considered, agreed and implemented.

Essential criteria:

  • Previous experience of external audits in ISO, Cstar and / or Cyber Essentials.
  • IT Industry experience
  • Experience of leading and motivating a team
  • Experience presenting to all level of business stakeholders.

Desirable criteria:

  • Experience working in an ITIL environment

Person Specification

  • Clear communicator
  • Enthusiastic and committed
  • Interested in continual improvement
  • Attention to detail
  • Good team player

Additional Information:

Training: Internal training on products and services will be provided. However, staff are expected to consistently keep abreast of new developments, which would impact on their areas of responsibility.

Personal training in relation to this job description will be given as part of the company’s overall personnel development program.

We have won the following accolades:

  • Placed in the Sunday Times Best Company to work for 4 years in a row
  • Accredited a 2* and outstanding rank in the Best Companies 2017
  • One of the highest accredited VMware partners in Ireland
  • UTV Employer of the Year 2015
  • Winner of the Belfast Telegraph Company of the Year 2015
  • Irish News Workplace and Employment Award winners in the categories of Best Place to Work and Workplace Wellbeing.

Benefits our employees enjoy include:

  • Daily fruit deliveries
  • Onsite gym
  • Virtual Reality Room
  • Free Parking
  • Free Fitbit
  • Flexible working

Conditions of Employment:

Salary: The salary and benefits for this position will be determined according to the experience of the person appointed. General Guidance: The nominal working week is 37.5 hours, although a degree of flexibility is both offered and expected. In specific circumstances there may be a requirement to work additional hours. Novosco Ltd operates a Non Smoking Policy. Novosco Ltd is an Equal Opportunities Employer.

To apply please click the APPLY NOW button below to be forwarded to our website.

Closing date: 9th November 2018