IS Support Technician (9-12 months fixed term)

Location UK / Northern Ireland

Job Type Permanent full-time, TemporaryContract

Salary Not disclosed

Updated 6 days ago

Reference 1370864

 Job Description

Working as part of the Information Services team based in our global headquarters in Craigavon, you will be responsible for ensure proper computer operation so that end users can accomplish business tasks.

IS Support Technician  (9-12 months fixed term)

Hours: 40 hours per week

Salary: TBC

Ref No: HRJOB4445

Business Unit: Central

Location: Craigavon

Open To: Internal and external candidates may apply

The Company

Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry.  We are a privately owned organisation that has organically grown over 50 years and now employs in excess of 5,000 highly skilled personnel worldwide.  Our Global headquarters is located in Craigavon, Northern Ireland with additional operations throughout Europe (UK, Ireland), across the US (Pennsylvania, North Carolina and California) and in Asia (Singapore and Japan). 

Our drive and passion for the values championed by our Founder, and enshrined in the ethos of Almac, ensures that ‘Partnering to Advance Human Health’ is more than just a strapline – it is our way of life.

Advancing human health requires exceptional people – your talent, experience and passion will be the perfect match.  Together we will make an exceptional difference to the health of countless patients all over the world ………and this is just the beginning. 

Let’s be exceptional together

The role

Working as part of the Information Services team based in our global headquarters in Craigavon, you will be responsible for ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user requests. Problem resolution may involve the use of diagnostic and request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.  The role also includes mentoring and providing support to the Support Technician role in their particular area of expertise.

As part of a busy team within a rapidly growing organisation, operating within a challenging industry you will benefit from the numerous personal and professional

Essential Criteria

  • Degree (or equivalent) in Computer Science or related topic
  • Full current driving licence
  • Significant Experience in Desktop Support
  • Working knowledge of Microsoft Office packages to include Word, Excel, Outlook and PowerPoint (2000, 2003, 2010 and 2013)
  • Proficient in the use of Active Directory 2008 and Windows 2000/XP
  • VDI Desktop Support
  • Smart phone configuration

Desirable Criteria

(The following criteria may be applied if a large pool of applicants exist)

  • SCCM Support/Admin

Reward

  • Competitive salary
  • Family friendly flexible working
  • Learning and development opportunities and support
  • Health promotions
  • Enhanced pension contribution
  • Long service awards
  • 34 days annual leave allowance
  • Marriage leave
  • Free car parking
  • Moving house leave
  • Subsidised restaurant
  • Paid medical appointments
  • Bereavement Leave
  • Occupational sick pay
  • Enhanced maternity pay
  • On site physiotherapist
  • Critical illness policy
  • Perks discount scheme
  • Death in service benefit
  • Westfield healthcare benefit

(Full detail including eligibility criteria is outlined in the company handbook)

To Apply

Apply online at www.almacgroup.com/careers

Closing Date

13th November 2018 at 17.00 hours