Location UK / Belfast
Job Type Permanent full-time, TemporaryContract
Salary Not disclosed
Updated 4 days ago
This role involves handling standard and non conventional cases using agreed claims processes to achieve settlement and business objectives.
RSA is one of the world`s leading FTSE 100 general insurers with a proud heritage dating back over 300 years. We provide high quality, innovative insurance products and services for some 20 million customers in over 100 countries, setting new standards in the industry.
Why are we telling you all this? Well, we’re an ambitious sort of company. And if you’re an ambitious sort of person – with the drive to improve us as you improve yourself – we’ll promise you all the resources and career opportunities you need.
About our role
This role involves handling standard and non conventional cases using agreed claims processes to achieve settlement and business objectives. You will spend the majority of your time managing customer interactions, liaising with suppliers, third parties and their representatives, escalating non standard or complex cases, supporting more qualified colleagues and reviewing policy wordings. You will be desk based dealing with customers and third parties on a one to one basis, although you will also work with other colleagues and be part of a team. You will have strong communication, negotiation and organisation skills.
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