Location UK / Belfast
Job Type Permanent full-time, TemporaryContract
Salary £15000 - 20000
Updated 3 days ago
As the first point of contact at Cisco, you will represent the Cisco Brand Promise by delivering a low effort experience and driving a complete resolution of the customer’s needs.
Concentrix is a leading global business services company with over 100,000 staff in 125+ delivery centres around the world. We work in partnership with leading names in technology, e-commerce, retail and more. We have exciting opportunities now for German speakers to join our growing team!
Make the right switch in your career path with Cisco!
Cisco is a worldwide leader in IT that designs, manufactures and sells networking equipment to a range of global clients. They offer a wide range of products to businesses including routers, switches, VoIP phones, video conferencing and security equipment. We are looking for talented individuals who have experience in customer service, have strong computer skills and enjoy working as part of a team.
You will be responsible for providing support to a wide range of Cisco services. As the first point of contact at Cisco, you will represent the Cisco Brand Promise by delivering a low effort experience and driving a complete resolution of the customer’s needs. You will support customers, partners and Cisco employees through a variety of channels such as phone, email and chat. Complex and out of scope work will be passed quickly to the next level of support.
What we’re looking for:
What can we offer you?
Belfast is a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, and a vibrant night life with regular music, art, social events, sports and much more. Right on the door step you’ll find outstanding mountains, beautiful countryside and a spectacular coastline.
Finding accommodation is simple with the support of our dedicated relocation officer. Accommodation, transport and the general cost of living are all very reasonable in Belfast, one of the cheapest cities to live in in the UK!