Location UK / Northern Ireland
Job Type Permanent full-time, TemporaryContract
Salary Not disclosed
Updated 5 days ago
You will be supporting customers via contact sources of pre-sale, during-sale and after-sale queries related to all products, brands and services.
Competitive Salary & Benefits Package
Do you understand the importance of outstanding customer service?
Chain Reaction Cycles, the world’s largest online bike store, is an award-winning, fast-paced company filled with talented, passionate people. We ship thousands of bikes, components, clothing and accessories to over 115 countries on a daily basis, and pride ourselves on the quality of products we sell, speed of delivery and first-class customer service.
What will you be doing?
Working as part of the Customer Service team, you will be responsible for helping to maintain CRC’s global service levels across all media and contact channels. You will be supporting customers via contact sources of pre-sale, during-sale and after-sale queries related to all products, brands and services.
As a Customer Service Advisor, you will be representing Chain Reaction Cycles, assisting and advising customers via Live Chat, Email and Phone with the highest degree of courtesy and professionalism to resolve issues.
Knowledge, Skills and Experience
Does this sound like the perfect job for you?