Location UK / Derry
Job Type Permanent full-time, TemporaryContract
Salary Not disclosed
Updated 3 days ago
Working with our established Service team you will act as a reliable and efficient point of contact for customers, ensuring exceptional customer service through excellent communication and relationship building.
Customer Service Advisor – Eglinton
Job Reference: CSAEG – 30.10.18
Department / Function: Aftersales
Status: Full Time
Contract Type: Permanent
Working Hours: 08:30 – 17:30 (Monday – Friday)
Donnelly Group, Eglinton have an exciting new role for a Customer Service Advisor. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
Working with our established Service team you will act as a reliable and efficient point of contact for customers, ensuring exceptional customer service through excellent communication and relationship building. You will welcome customers to the department, organise department bookings for service and schedule work for our Service Technicians.
The role also involves prospecting for service work to encourage customers to avail of special offers available and carrying out customer follow up calls to build customer loyalty. This role requires you to promote the service facilities and encourage repeat aftersales ensuring that the customer is dealt with professionally every time.
Who Are We Looking For?
Desirable Criteria: (Not essential however may be used to facilitate shortlisting)
If you feel you meet the above criteria and are interested in being considered for this position then please click on the APPLY button below to be directed to our website.