Customer Care Assistant (AdultGamingCentres)

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary See description

Updated 2 weeks ago

Reference 1367926

 Job Description

To work as a part of a team to maintain excellent levels of Customer service and cleanliness within the Branch.

Title: Customer Care Assistant (AdultGamingCentres)

Expected Salary range: Minimum wage, 25 and over living wage, Extra pay is given for hours worked after Midnight.

Reports to: Branch Manager

Based at:

Belfast, Boucher Road, and Derry/Londonderry

Job purpose: To work as a part of a team to maintain excellent levels of Customer service and cleanliness within the Branch.

Key responsibilities and accountabilities:

  • Ensure high levels of housekeeping and presentation throughout the whole location at all times.
  • Ensure high standards of service and hospitality are delivered to all customers at all times.
  • Maintaining high levels of presentation in all areas of work.
  • Ensure you are neat and correctly wearing company uniform at all times.
  • Ensuring Company policies and procedures are adhered to.
  • Be aware of the security of Company property, reporting anything suspicious immediately.
  • Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
  • Adhere to Company policies and procedures relating to health and safety, security and food hygiene.
  • Communicate with customers and other staff effectively.
  • Report any machine faults and errors immediately.
  • Any other duties as required.

Working Conditions

  • Generally working within your allocated branch, although there may be requirements to cover in other Oasis Branches. 
  • Weekend and public holiday cover required.
  • Working hours – (full time) 34-37 hours, some flexibility required.(Part time) 18+ hours, some flexibility required.

Dress Code– Supplied blouse/shirt and tie. Black trousers and black shoes must be worn.

To Apply

Please forward your CV via the APPLY button below.