Conference and Events Coordinator

Location UK / Ulster

Job Type Permanent full-time, TemporaryContract

Salary £15000 - 20000

Updated 5 days ago

Reference 1372777

 Job Description

C&E Sales Manager

 

Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?

At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

 Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119 bedroom hotel is being created in the former headquarters of Harland & Wolff, builders of Titanic, and will provide the perfect destination for anyone travelling to Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and over the following 100 years played an important part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of Titanic and this heritage hotel will be a sister to our award-winning Titanic Hotel Liverpool. The hotel is being restored and operated by Harcourt Developments; an international property development company with over 50 years experience restoring and renovating listed heritage buildings.

A Conference and Events Sales Coordinator will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As Conference and Events Sales Coordinator, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The Conference and Events Sales Coordinator will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Conference and Events Sales Coordinator will perform the following tasks to the highest standards:

  • Receive and convert incoming enquiries to achieve targets and maximise revenue
  • Seek opportunities to increase sales and conversions within the Team
  • Manage an events schedule to maximise yield
  • Focus on a consistently executed up-selling approach
  • Build strong relationships with customers to fully understand their needs
  • Arrange and carry out Hotel show rounds
  • Ensure the complete administration and execution of all planned events
  • Participate in hotel promotional activities
What are we looking for?

A Conference and Events Sales Coordinator  is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills
  • Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Demonstrated previous experience working in the Conference and Events function
  • Knowledge of the hotel property management systems