Administrative Assistant – 12 month Fixed Term Contract (maternity cover)

Location UK / Northern Ireland

Job Type Fixed term contract, Permanent, TemporaryContract, Trainee

Salary Not disclosed

Updated 5 days ago

Reference 1368535

 Job Description

Based in our White Star House buildings in the Titanic Quarter, we would like to invite suitable candidates to apply to this position which we anticipate will start at the beginning of December.

Job Purpose:


To provide secretarial & administrative support to the ICRM Department across UK with particular support offered to the senior management teams in these locations.


The successful candidate will be an administrative point of contact, providing support as well as liaising with other teams within the wider ICRM division.



 Function background/context:


Independent Compliance Risk Management (ICRM) proactively identifies, assesses, reports and mitigates compliance and reputational risks across business lines, products, legal entities and jurisdictions to the benefit of our franchise, customers and employees. ICRM sets standards, and uses an enterprise-wide compliance risk management approach in partnership with the business and other Global Functions to drive a strong culture of compliance and control, and support the principles of Responsible Finance. ICRM is committed to providing sound, independent advice and excellence in execution.

Key Responsibilities:



Administrative support for managers and staff including but not limited to:

•Making arrangements/bookings for travel, preparing and distributing travel schedules/agendas.
•Expense claim preparation and submission.
•Arrange and support departmental off-sites, regional team meetings/conferences etc.
•Provide diary management service where required in support of senior managers.
•Sensitive management of confidential, strategic, personal, and business critical information
•Liaise with IT and other support functions to resolve technical issues on behalf of the managers and wider teams
•Develop and maintain presentation, organisational charts and other material pertaining to ICRM’s internal organisation and structure.
•Liaison with wider Global Citi businesses and senior business leaders within the region and globally
•Supporting the departmental Records Management process in line with RM policy and guidelines
•General administration duties in support of the wider team.


Development Value:

The successful candidate will work as part of an Administrative support team, undertaking a broad variety of tasks in a pressurised and rapidly changing environment, many of which entail direct and regular contact with a number of Citi businesses/functions and Compliance Officers across EMEA.



Knowledge / Experience:

•Proven and significant experience in office administration.
•Proven work experience, preferably within a large and complex financial services or similar organisation
•Experience of working in a detail sensitive, pressurised, large service orientated organisation would be beneficial


•Excellent interpersonal skills 
•Significant attention to detail 
•Highly organised, efficient and able to multi-task
•Self Starter, able to work on own initiative.
•Solidly and demonstrably literate and numerate
•Motivated, enthusiastic and positive
•Strong written and oral communication skills
•Excellent judgement and analytical skills
•Unwavering commitment to co-operative and collaborative working.
•Excellent working knowledge of all MS office applications

Leadership Standards / Competencies:

Drives Value for Clients

Trusted partner, identifies innovative client solutions, exceeds client expectations

Delivers Results

Sets high standards, achieves objectives, delivers ethical and sustainable results

Works as a Partner

Works collaboratively, builds network, encourages others, respectful of diversity, assumes positive intent
Champions Progress

Champions new ideas, embraces change, challenges the status quo in support of Citi’s vision

Lives Our Values

Delivers responsible outcomes, acts with high personal integrity, takes personal responsibility

Develops our People

Celebrates excellence in others, provides valuable feedback, self-aware

Citi ICRM Belfast background:

In 2005, Citi opened its Citi Service Centre in Belfast to provide support services to Citi across Europe, Middle East and Africa (EMEA). Citi is the first investment bank to have a presence in Northern Ireland. ICRM moved to Belfast in May 2007, with an initial intake of just seven employees. The growth of ICRM in Belfast has been rapid in the last few years, and the department now has in excess of 200 Full Time Employees.


As well as a competitive salary and consideration for a yearly discretionary bonus (dependent on start date) you will be entitled to:


•23 days annual leave (varies with level and length of service)
•Non-contributory Pension Scheme (Employees also have the option, provided they have a student loan from the Student Loan Company, to divert saver and company match contributions to their student loan.  They will continue to receive the company contribution into their pension.)
•Life Assurance (4 x life assurance earnings) on death in service
•Private Medical Insurance
•Season Ticket Loan (interest free)
•SELECT (Eligible Citi employees will also be able to select further lifestyle benefits through our flexible benefits scheme, Select. This benefits plan has been designed to give employees flexibility and independence in choosing the benefits that matter to them and allowing them to tailor their benefit choices to suit their circumstances.)

•Free Car Parking available currently

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.


Valuing Diversity:


Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.


Citi is an Equal Opportunities Employer