Account Executive

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary Not disclosed

Updated 1 day ago

Reference 1368336

 Job Description

Excellent opportunity for Account Executive based in Belfast.

JOB DESCRIPTION

Job Title:  Account Executive

Reports to: Head of Client Delivery

Purpose of Job: The purpose of this role is to manage client requests, including  responding to queries in a timely manner, generating quotes and scheduling time with designers and developers.

Main Duties:     

  • To act as the main point of contact for ongoing support clients.
  • To manage client requests through to completion by the developer.
  • To gather accurate requirements from clients and brief developers on tasks to be completed.
  • To keep accurate and up-to-date logs of requests from clients and ensure they are completed on time and within budget.
  • To manage relationships with clients and ensure they are kept fully informed.
  • To brief and liaise with design and development teams.
  • To review finished work before reporting back to the client.
  • To adhere to internal accounting/reporting procedures.
  • To identify opportunities for growth with existing client accounts.
  • To support the Account Managers and Head of Client Delivery on projects, including collating minutes from meetings, other administrative duties and any other ad hoc requests.

Personnel Specification

Education:         

  • Educated to A level standard essential.
  • Third level qualification desirable. 

Experience:       

  • Minimum 1 years’ recent, relevant experience working in an office environment.
  • Experience of developing effective working relationships internally and externally

Skills:   

  • Excellent client facing and customer service skills.
  • Excellent IT skills (to include Microsoft Word, Excel and PowerPoint).
  • Strong communication and interpersonal skills.
  • Excellent organisational, administration and time management skills.
  • Experience of using Content Management Systems preferable.

Aptitudes:         

  • Self-motivated with the ability to use initiative.
  • Ability to work under pressure and deliver results within prescribed timescales.
  • Ability to coordinate information effectively.
  • Team player.
  • Accurate and detail conscious.
  • Ability to multitask and proactively manage internal and external priorities.
  • Ability to take ownership for work and develop and implement a critical path/work plan to achieve objectives ensuring allocation of resources to critical tasks

Other:  

  • Able to work outside normal office hours to meet business needs and operational requirements.
  • Full driving license and access to a car

To Apply please click the apply now button below and forward your CV.

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