Software Support Analyst (Linux)

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary Not disclosed

Updated 2 weeks ago

Reference 1366436

 Job Description

MCS Group is seeking Software Support Analysts for a brand new team within NI's fastest-growing technology teams. No shifts, great technology and real career progression.

MCS Group is working with one of NI’s most exciting financial technology firms in their search for talented Software Support Analysts. A leading player within the financial services industry globally, they have grown from strength-to-strength over the last 2 years and are continuing on their expansive growth plans right here in Belfast. Sitting within a brand new application support team – you’ll get the chance to work multiple technologies in a technical environment. We’re keen to speak with Support Analysts with Linux experience primarily.

Are you interested in joining a truly technical environment? Interested in joining a new team which will offer genuine career progression? Interested in moving away from shift work? Then we’re keen to speak with you!

The Role

  • The Software Support Analyst will act as a point of contact for customers across technical and software support issues.
  • You’ll escalate serious issues, take part in the on-boarding of new clients and take part in aspects of business analysis.
  • Working closely with development teams you’ll take ownership of support issues and see them through to completion effectively.
  • You’ll play an active part in the creation of new tools to enhance efficiency across client support.

Who are we looking for?

  • We’re looking for candidates with experience of supporting software – ideally with exposure of SQL, Linux/Unix software applications.
  • You’ll be a strong communicator and have experience of troubleshooting issues for either internal or external clients.
  • Bonus points for experience within Financial services, Scripting (Shell/Perl/Python), Networking, and/or SQL Server/MySQL.


  • Negotiable with a leading benefits package which includes on-call payment, pension, bonus and healthcare.

To speak in absolute confidence about this opportunity please contact Chris Busby, Senior IT Consultant at MCS Group on 028 9023 5456 or send an up to date CV via the link provided.

If this position is not right for you, we may have others that are. Please visit to view a wide selection of our current jobs or call us on 028 9023 5456.

All conversations will be treated in the strictest of confidence.