Service Desk Manager

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary £30000 - 40000

Updated 1 day ago

Reference 1367320

 Job Description

If you are looking for the next step in your career and you want to work in an amazing location, great offices with a fantastic environment then this Service Desk Manager role is definitely one to discuss.

Service Desk Manager

Service Desk Manager

VANRATH are pleased to be recruiting a Service Desk Manager for a Infrastructure company who are starting up a new team in Belfast. Working in state of the art offices in prime location you will be looking after the day to day management of the service desk.

The Role

As a Service Desk manager you will be responsible for making sure the day to day running of the service desk run like clockwork. You will be the main point of contact for senior escalations and be able to work in a busy environment. Ideally you will have worked within an ITIL Service Desk Environment and have strong background of management skills and leading teams.

The Person

The ideal candidate must be able to display the following:

  • 5+ Years in a Service Desk/Support role
  • ITIL Certified would be desirable
  • ServiceNow experience would be highly desirable
  • Excellent communication skills
  • Knowledge of desktop, networking, server, voice, communication and infrastructure support is key.
  • Experience in Windows 7/10
  • Exchange experience

Remuneration

The salary for this role would be between £35-£45k depending on experience but would also come with a great benefits package and bonus. This Financial Services Company is definitely one of the best opportunities in Belfast in a long time to get into a company and progress in a long terms career. Its office an environment are unmatched in Belfast Centre with an amazing location and feel to the place.

For further information on this role or any other, please contact Matthew Evers in the strictest confidence on 02890 330250 or apply via the link on this page