Receptionist

Location UK / Cookstown Area

Job Type Permanent full-time, TemporaryContract

Salary Negotiable

Updated 1 week ago

Reference 1363928

 Job Description

Front of House/Receptionist -Cookstown Candidates for this position should be organised, polite and professional with excellent customer service skills and experience.

RECEPTIONIST                                                                                                JOB REF: 0450

 

Renowned for its relaxing atmosphere and luxurious facilities, this 62-bedroom hotel boasts a state-of-the-art conference centre, private leisure complex and magnificent wedding facilities based in Cookstown.

 

Job Purpose:


Candidates for this position should be organised, polite and professional with excellent customer service skills and experience. They should be fully proficient with the Microsoft Office package, particularly Word and Excel and capable of working unsupervised and as part of a team.

 

 

Responsibilities:

  • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
  • To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
  • To be responsible for accurate and efficient accounts and guest billing processes.
  • To assist in keeping the hotel reception area clean and tidy at all times.
  • To ensure that all reservations and cancellations are processed efficiently

 

 

Essential Experience – Person Specification

  • Previous Hotel/Reception Experience (although training will be given)
  • Experience in customer facing role
  • Cash handling experience
  • Personable Attitude
  • Enthusiastic and organised person, ability to multitask
  • Flexible approach to work
  • Excellent communication skills
  • Good standard of literacy and computer skills

 

 

Contact Donna McGurk for a confidential chat or submit your CV via the link.

 

Spectrum Employment Solutions is an equal opportunities employer and welcomes applicants from all backgrounds.

 

 

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