Property Services Officer (Housing)

Location UK / Derry

Job Type Permanent full-time, TemporaryContract

Salary Not disclosed

Updated 2 weeks ago

Reference 1366142

 Job Description

Property Services Officer required by a Housing Association based in Derry on a permanent basis.

Your new company
The services of Hays have been retained by our client, a large Housing Association based in Derry, to recruit a Property Services Officer on a permanent basis.

Your new role
You will contribute to the work of the Association and the Property Services Department by contributing to the provision of an efficient maintenance service, ensuring tenant satisfaction and working towards the achievement of performance targets set by the department.

Your main duties will include:

Respond directly to tenants queries regarding maintenance by telephone and/or by personal visits;
Liaise directly with Supported Living Scheme Managers in relation to maintenance issues;
Monitor and review that statutory compliance requirements are being maintained in Supported Living Schemes and General Needs properties;
Inspect, where necessary, defects or repairs reported to the office, identifying the reason for the problem and ensuring it is repaired within the proper response time;
Liaise with contractors to ensure problems are dealt with quickly and effectively;
Monitor the performance of contractors;
Complete inspections in pre-set percentages of work completed by maintenance contractors;
Assist in the programming and organisation of planned and cyclical maintenance and to monitor and inspect the work carried out;
Carry out ‘Change of Tenancy Inspections’ for properties ensuring void properties are returned ready to let at the earliest opportunity.

What you’ll need to succeed
To be considered for this position, you should possess:

A third level qualification in a relevant property/building services subject with 1 years’ experience of maintaining properties within a social housing or private housing sector.


Educated to A-Level standard or equivalent with a recognised construction / property qualification, or working towards this, and 2 years’ experience of maintaining properties within a social housing or private housing sector.

Additionally, your experience should include:

The ability to collate and analyse statistics and provide relevant written reports;
The ability to plan, and prioritise workload;
The ability to work as part of a team as well as own initiative;
Good organisational and computer skills that include MS word and other MS programmes.

What you’ll get in return
This position offers the opportunity to work with a large Housing Association on a permanent basis with a highly competitive salary of £26,470. The broader benefits package includes a generous annual holiday entitlement, access to the company pension scheme as well as flexi-time.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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