Network Support Analyst

Location UK / Belfast

Job Type Contract, Permanent, TemporaryContract, Trainee

Salary £30000 - 40000

Updated 7 days ago

Reference 1366666

 Job Description

Network Support Analyst BELFAST

Network Support Analyst

Belfast-based but internationally known, my client would like to bring on-board another Network Support Analyst. The Network Support Analyst will be accountable for supporting and maintaining Firewall/ DMZ/ Internet technologies and devices. The appointed Network Support Analyst will also support all network technology used to connect services from regional data-centres to any connected end-point. Knowledge of supporting voice, video and web conferencing systems.

RESPONSIBILITIES
Providing 3rd line support and maintenance in the following areas:

  • Network and Data infrastructure and services
  • WAN / MAN inter-connection services between Regional Data Centres
  • LAN services/technologies
  • DMZ/Firewall/Internet technologies and software/hardware
  • Voice infrastructure and services
  • Providing 3rd line support for the timely resolution of incidents and problems.
  • Executing regular maintenance and monitoring tasks.
  • End-to-end ownership of incidents, ensuring accurate and timely updates are maintained
  • Accountable for the management and maintenance of systems and services, by ensuring they are fit for purpose and available at all required time

EXPERIENCE

  • Minimum 2/3 years IT experience with at least 1 years experience in a 3rd line role supporting a number of the technologies listed in this job description.
  • Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.
  • Experience of working in an ITIL environment

REMUNERATION
£32,000 – £38,000

For further information on this vacancy, or any other Contract or Temporary IT job in Belfast or wider Northern Ireland, please apply via the link below or contact Orla Fitzsimons in the strictest confidence on 02890 330 250