Multiple Customer Service Executives Belfast City Centre

Location UK / Belfast

Job Type Permanent, Temporary full-time, TemporaryContract, Trainee

Salary See description

Updated 1 week ago

Reference 1366364

 Job Description

Our client is a large utilities company with offices based in Belfast City Centre. They have a fantastic job opportunity for multiple Customer Service Executive’s to join their busy Belfast City Centre team on a temporary ongoing basis.

Multiple Customer Service Executive Job Belfast City Centre

 

The Company

Our client is a large utilities company with offices based in Belfast City Centre.  They have a fantastic job opportunity for multiple Customer Service Executive’s to join their busy Belfast City Centre team on a temporary ongoing basis.  This is a fantastic opportunity for a candidate to have an immediate start in a professional environment.

 

The Role

The Customer Service Executive job holder will work as part of a busy Belfast City Centre team and their role will include:

 

  • Providing first class customer service

  • Handling incoming calls from customers

  • Dealing with queries and conflict resolution

  • Adhere to all compliance and quality standards

  • Referring customers to other departments to assist them such as accounts

     

    The Person

    The successful candidate will:

     

  • Be customer focuses and passionate about delivering excellent customer service

  • Have excellent telephone manner

  • Have strong attention to detail

  • Be able to work under pressure

  • Have excellent knowledge of MS Office packages

  • Have at least 1 years recent experience in a contact centre role

     

    The Rewards

     

  • Multiple positions available – Weekly rotational working hours are Monday to Friday hours of business between 8:30 and 19:00 with an earlier finish at 4:30 or 2:30 on a Friday

  • Very competitive rate of pay £8.78 per hour

  • Excellent system training will be provided

  • Opportunity to work for a highly reputable Belfast City Centre organisation

     

    For more information on this or any other Office Support roles please contact Karen Bellew in Brightwater Belfast on 02890325325 or apply via WORD document.  Feel free to share this role with your personal and professional networks.