IT Support Engineer

Location UK / Ulster

Job Type Permanent full-time, TemporaryContract

Salary Not disclosed

Updated 5 days ago

Reference 1365217

 Job Description

Job Description

Job Title – IT Support Engineer

Location – Kilwaughter, Co. Antrim

Reporting to – IT Manager

Interested in joining one of Northern Ireland’s Top 100 manufacturing companies?

We are recruiting for an IT Support Engineer to join our professional, friendly and busy team. As part of our IT team you will be responsible for IT Support, Systems and Security in an office and manufacturing environment.

Kilwaughter is a privately owned, forward thinking business based in Kilwaughter, Co. Antrim, centrally located to Belfast, Ballymena and Carrickfergus. We are a 160-strong team where we invest in growth to ensure a long term sustainable company.

We manufacture and distribute innovative limestone-based products to the construction and agricultural markets across the UK and Ireland and are the UK’s largest independent manufacturer of K Rend, a silicone coloured render.

Working within our IT Operations Team, you will be responsible for logging and proactively resolving IT issues and supporting and administering IT systems. You will participate in projects and have privileged access to sensitive data. Building and maintaining strong relationships with IT users, internal and external stakeholders is a key part of the role.

This is a fantastic opportunity to join a growing company and have a variety of responsibilities to help deliver exceptional, first-class technical service across the company.

 

The Job:

  • Provide multi-level technical support to users at multiple sites
  • Administer IT security applications and ensure good practise is followed by users
  • Assist with supporting non-technical users and providing IT training when required
  • Complete IT requests and carry out projects in line with agreed service levels
  • Develop and implement improvements in IT process’ and systems

 

What You Will Need:

  • A third level qualification in computing or relevant discipline
  • 1 years’ experience in an IT Support role with strong understanding of Windows and Office 365
  • Excellent communication skills
  • Confidence, self-motivation and resilience
  • Good organisational and time management skills

The Benefits:

  • Basic competitive salary and bonus structure
  • Generous holidays increasing with length of service
  • Contributory pension scheme
  • Early Friday finish
  • On-site car-parking
  • Annual health screening