Head of IT Operations

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary £40000 - 50000

Updated 1 day ago

Reference 1364854

 Job Description

A Global Finacial Intermediary is currently looking for a Head of IT Operations who has great experience around both problem and change management. Working in a great environment in brand new offices you will be managing a team of 8 with a competitive salary of £45-50k.

Head of IT Operations

VANRATH are pleased to be working with the largest Global Financial intermediary to be recruiting the Head of IT Operations. You will play a key part in helping build a new function over in the Belfast offices and be working in brand new offices based in the City centre. The company has a great atmosphere and is an exciting time to be kjoining the company with great growth happening over the next couple of years.

The Role

The Head of IT Operations will manage the team responsible for the operational execution of the Problem and Change Management Policy, to ensure that the company remains fully accountable and in control of all change activity and known problems. Working with internal teams and external suppliers, you will co-ordinate all change and problem management activities to proactively prevent problems from occurring, resolve existing problems, thus improving service quality and stability, while managing the implementation of change into the various environments. You will be responsible for 4 problem and 4 change managers and so management experience would be key.

The Person

The ideal candidate must be able to display the following:

  • Change and Problem Management leadership experience within a complex global corporate environment, financial services experience preferred.
  • Strong communication skills, experience managing relationships with senior stakeholders.
  • Ability to influence others effectively to achieve the required outcome.
  • Experience of working with global colleagues and stakeholders and sensitivity to cultural differences, time zones etc.
  • Strong analytical and problem solving skills, preferably evidenced by previous similar experience in a similar role.
  • Strong experience with a ITSM tools, with a clear understanding of how tools should be used to support Problem Management process activities.
  • Professional Qualifications: ITIL v3 foundation, or equivalent ITSM qualification.


The salary for this role would be between £45-£50k depending on experience but would also come with a great benefits package and bonus. This Financial Intermediary is definitely one of the best opportunities in Belfast in a long time to get into a company and progress in a long terms career. Its office an environment are unmatched in Belfast Centre with an amazing location and feel to the place.

For further information on this role or any other, please contact Matthew Evers in the strictest confidence on 02890 330250 or apply via the link on this page