Location UK / Northern Ireland
Job Type Permanent full-time, TemporaryContract
Salary See description
Updated 2 days ago
Head of Delivery, Job Ref. JO3127 Derry based innovative company Perm Salary circa £40k Full-time hours
Head of Delivery, Job Ref. JO3127
Derry based innovative company
Salary circa £40k
Our client is a specialist organisation with a highly experienced team and a provider of digital solutions, specifically designed for a specific industry. The company exploits opportunities for new technology that will improve service delivery and communication in their sector. They have developed products and services to assist their clients operate more effectively, utilising cutting edge web and mobile technology, focussing on real-time information capture and delivery, using analytics to understand issues and trends.
Their business depends on cutting edge technology to stay competitive, utilising modern technologies and innovative techniques.
Due to continued success, they now wish to employ a ‘Head of Delivery’ for an immediate start.
We are looking for a Head of Delivery that will drive through and lead successful pilots and scale-up activities with customers.
You will take a proactive approach with customers, suppliers and our software development team, to ensure customer needs are met and their expectations exceeded. You’ll have significant experience in delivering relevant digital projects. Our vision is to enable outstanding people to create digital solutions; we need someone who can get things done.
Responsibilities – (Key Areas):
Lead and take ownership of customer pilots using the appropriate agile project management methodology.
Facilitate stakeholders to define the pilot roadmap.
Lead the collaborative, dynamic planning process of our pilot and scale up programmes, prioritising the work that needs to be done against the capacity and capability of the team.
Ensure all pilots and scale up activities are delivered to an appropriate level of quality for the stage.
Lead a team, sharing and re-applying skills and knowledge and bringing in best practice.
Proactively manage dependencies, risks, overcome obstacles and get the best value against constraints across all pilots and scale up activities.
Ensure that delivery follows good governance and quality standards.
Empower and support the team to perform well, learn and grow in a manner that is consistent with the company’s values.
Leverage successful delivery and senior client relationships to win new business with existing customers.
Establish critical success factors for the project and ensure each work stream has a plan in place to achieve the success factors.
Be accountable for achieving or exceeding profitability targets plus accurate and timely forecasting and reporting of project variables
Develop and deliver a strategy for adding value to the client, ensuring that expectations are proactively managed, and issues addressed promptly and appropriately.
Motivate and empower the team to create a positive and creative culture for our people to perform well, learn and grow.
Ensure that all team members have clear goals, receive regular feedback and have timely and constructive appraisals.
Act as the escalation point for issues relating to an individual, team or project.
Ensure that appropriate project governance arrangements and technical quality standards are developed and followed throughout the project lifecycle.
Work within the company’s quality and security standards to support health checks, risk assessments and any required follow-up activity.
Comply with all confidentiality and non-disclosure policies and agreements and ensures security of information, at all times.
Business Development & Account Management:
Drive future growth by working closely with the Sales teams to identify profitable business opportunities, scope innovative solutions for the client and influence the sales/procurement cycle so as to best position the company to win new business.
Promote successes inhouse, to our customers and to the market, by identifying case studies, award submissions, blogs, tweets etc.
Work with the Finance Director to ensure contracts and commercial terms are applied to the project and ensure that the company is not compromised by non-compliance.
Professional Development and Growth:
Lead continuous improvement initiatives within the Management and Leadership Capability.
Encourage innovation in technology and process both within the project and outside the project.
Job Requirements – (Knowledge, Skills, Experience)
Minimum of 4 years of demonstrable success managing the delivering of technology-based projects using agile methodology.
Substantial experience in managing and leading project teams
Evidence of developing and managing sound client-supplier relationships
Broad technology experience, awareness of current technology trends and a sound understanding of contemporary software engineering practices.
Evidence of taking responsibility for contract and commercial terms on projects.
Experience of adhering to robust project governance and technical quality standards.
Strong ability to make reasoned decisions under pressure taking a balanced view of client demands, the company’s commercial interests and the impact on the team.
Experience of project delivery aimed at digital transformation.
Experience of user research, analytics and design disciplines and their contribution to the effective delivery of digital services and platforms.
Evidence of innovating or leading initiatives to improve management and leadership practices within an organisation.
Evidence of thought leadership in the public domain.
Holds a current and recognised Project or Programme Management certification.
Strong commercial awareness and sound understanding of project dynamics.
Excellent interpersonal skills and strong negotiating skills.
Excellent team player capable of delivering results in less than perfect circumstances.
Highly flexible (including willingness to work away from home base).
Have the vision and drive to experiment and deliver ‘firsts’.
Interested in this role?
To express your interest in this role please forward your C.V. and cover letter/note to us in Word format only highlighting your suitability for the role and how you feel you meet the essential criteria. PDF or other file formats are not accepted.
You should also include the Job Reference Number AND the Job Title (noted above).
Suitable candidates will be screened and contacted, your interest gauged, and permission sought to send your C.V. to our hiring client for review. All applications are treated in strict confidence.
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