Location UK / Newry
Job Type Permanent full-time, TemporaryContract
Updated 6 days ago
Customer Service Advisor - Newry - Excellent company with great benefits - Must have experience working in a busy customer service environment
We are Kukoon Rugs. We are a family run business based in Newry, Co Down shipping to customers all across the world. Due to continued growth and expansion plans we now have a full time permanent position for a Customer Service Administrator.
You will have strong training and ongoing support to succeed in your new role. We have a hard working team with a positive mindset and these skills are essential to joining the team.
So what will you be doing as Customer Service Administrator?
Provide a high level of Customer service when answering customer queries via telephone and email
Dealing with and processing new customer orders
Communicating with customers
Liaising with other departments
Updating and maintain databases
We would love to meet someone with…
Proven customer service experience dealing with high volume calls and emails within a busy office environment
Excellent telephone manner and communication skills both verbal and written
Strong customer focus and attention to detail.
Ability to work on own initiate and part of a team
Excellent IT skills
A positive attitude who demonstrates pride in their work and has the energy to match
What’s in it for you…?
Generous wages, realistic bonus and incentives and pension matching
Great development programmes
Flexible working structures – Agreed at interview with Manager
Excellent annual leave that increases with length of service
Great facilities, great culture & great social activities
Opportunities to attend events in UK and Ireland
Free parking & small gym onsite
For further information contact Roisin.