Location UK / Belfast
Job Type Permanent part-time, Trainee
Salary £10000 - 15000
Updated 6 days ago
We are looking for talented individuals who have experience in customer service, have strong computer skills and enjoy working as part of a team.
Concentrix is a leading global business services company with over 100,000 staff in 125+ delivery centres around the world. We work in partnership with leading names in technology, e-commerce, retail and more. We have exciting opportunities now for you to join our growing team!
Make the right switch in your career path with Cisco!
Cisco is a worldwide leader in IT that designs, manufactures and sells networking equipment to a range of global clients. They offer a wide range of products to businesses including routers, switches, VoIP phones, video conferencing and security equipment. We are looking for talented individuals who have experience in customer service, have strong computer skills and enjoy working as part of a team.
Customer Support Professional is responsible for providing support to a wide range of Cisco services. As the first point of contact at Cisco, the customer support professional will represent the Cisco Brand Promise by delivering a low effort experience and driving a complete resolution of the customer’s needs. The CSP will support customers, partners and Cisco employees through a variety of channels such as phone, email and chat. Complex and out of scope work will be passed quickly to the next level of support.
What we’re looking for:
Hours of work: 30 per week, Monday – Sunday rotational shifts between 06:45 – 13:15.
What can we offer you?
All offers are subject to a successful Complete Background Screening process. Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.