Application Support Analyst

Location UK / Down

Job Type Permanent full-time, TemporaryContract

Salary £25000 - 35000

Updated 2 weeks ago

Reference 1364809

 Job Description

MCS Group is seeking Application Support Analysts for one of NI's most successful technology firms as they expand their Support Team based in Newry. Windows, Linux, Fintech...

MCS Group is working with one of NI’s most successful companies in their search for talented Application Support Analysts. A leading player within the FinTech industry, they have grown from strength-to-strength and are now seeking client facing application support analysts to join their growing support team.

Are you interested in joining a truly technical environment? Interested in Big Data and supporting major players across the Global Financial Markets? Interested in working on new, green-field projects on a global scale? Then we’re keen to speak with you!

You’ll work in a professional, yet fun and fast-paced environment with some of NI’s brightest technologists.

The Role

  • Day-to-day you’ll be the first point of contact for customers across technical and software support issues.
  • You’ll escalate serious issues, take part in the on-boarding of new clients and take part in aspects of business analysis.
  • Working closely with development teams you’ll take ownership of support issues and see them through to completion effectively.
  • You’ll play an active part in the creation of new tools to enhance efficiency across client support.

Who are we looking for?

  • We’re looking for candidates with experience of supporting software – ideally with exposure of SQL, Unix or Oracle applications.
  • You’ll be a strong communicator and have experience of troubleshooting issues for either internal or external clients.
  • Bonus points for experience within Financial services, Scripting (Shell/Perl/Python), Networking, and/or SQL Server/MySQL.

Salary

  • Up to £35k with a leading benefits package.

To speak in absolute confidence about this opportunity please contact Chris Busby, Senior IT Consultant at MCS Group on 028 9023 5456 or send an up to date CV via the link provided.

If this position is not right for you, we may have others that are. Please visit www.mcsgroup.jobs to view a wide selection of our current jobs or call us on 028 9023 5456.

All conversations will be treated in the strictest of confidence.