Senior Systems Administrator

Location UK / Newtownabbey Area

Job Type Permanent full-time, TemporaryContract

Salary Not disclosed

Updated 5 days ago

Reference 1358246

 Job Description

We are keen to speak to engineers with a good grounding in Windows Server, O365, Active Directory, Citrix XenApp, Backup and Messaging Solutions.


Becoming a Senior Systems Administrator with Capita Managed IT Solutions:

Capita Managed IT Solutions are currently on the market to recruit a Senior Systems Administrator to support multiple Tier 1 managed service contracts. Our clients across the private and public sectors choose us because we’re flexible, scalable, professional, and safe. Our Managed Services are tailored to give each client their own bespoke solution.

As one of our Senior System Administrator you will be responsible for providing a comprehensive end user support service that requires an in depth knowledge of a wide range of IT technologies, particularly Windows server, O365 Active Directory, Citrix XenApp, Backup and Messaging Solutions. This role adds value by implementing, to common standards, systems and hardware that are consistently stable, reliable and which deliver business benefits to our customers.

Duties and Responsibilities

  • Remote management and support of customer environments, responding to reported incidents (both proactive and reactive) and driving resolution to meet agreed SLA’s
  • Escalation of technical issues with 3rd parties/vendors via agreed support mechanisms and progressing to resolution.
  • Identification and escalation of (potential) service issues with designated service delivery/client management
  • Assistance to internal/external customers to define detailed service requirements and translate them in to workable solutions
  • Ensuring that services are appropriately documented
  • Work as part of a technical team providing support and guidance where appropriate. Provide mentoring for members of team
  • Interact with clients in a courteous and professional manner
  • Identify areas of continuous improvement, providing suggestions for their introduction

Essential Knowledge and Experience

  • Working experience and understanding of: Microsoft Exchange 2013/2016 including design, troubleshooting, disaster recovery and administration in an enterprise environment
  • Knowledge & experience in: FortiMail, SpamTitan, ForcePoint
  • Virtualisation technologies – Citrix and/or VMWare
  • Microsoft Windows server operating systems up to and including Server 2012 / Server 2016
  • Microsoft Windows domain infrastructure design, components, structures and principles
  • Able to establish credibility with customers
  • Ability to analyse technical problems and deliver solutions
  • Awareness of ITIL principles

Desired knowledge and experience

  • Mobile collaboration technologies such as BES UEM
  • Knowledge of Messaging Gateway software products, appliances and complementary technology providing message routing, content checking, anti-spam, antivirus and associated services.
  • Enterprise Vault experience

What’s in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day’s holiday, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & well-being and leisure discounts.

You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country – the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact Michael Rosbotham on 07864993543 for guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita’s vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

To apply for this position please click here