Perm Dutch speaking CSA – Lisburn

Location UK / Lisburn

Job Type Permanent full-time, TemporaryContract

Salary £10000 - 20000

Updated 2 weeks ago

Reference 1355691

 Job Description

F/t Perm Dutch speaking Customer Services Advisor required for Lisburn. .

F/t Perm Dutch speaking Customer Services Advisor required for Lisburn.

Duties will include:

  • Managing incoming calls and customer service enquires
  • Complaint handling to include investigation to ensure resolution
  • Place or cancel orders and log all information
  • Processing payments
  • Order processing from emails, phone or fax
  • Access courier systems to check on deliveries

Essential criteria:

  • Fluent in Dutch
  • 5 GCSE’s to include Maths & English (Grade C or above) OR equivalent
  • At least 1 yrs administration experience to include dealing with high volume calls
  • Excellent communication and time management skills are essential for this role

Hours of work: 8.45 am – 5.00 pm Monday – Thursday & 8.45 am – 4.00 pm Friday

Rate of pay: £18,000 – £19,000 per annum(depending on experience)

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