Location UK / Belfast
Job Type Permanent full-time, TemporaryContract
Salary £15000 - 25000
Updated 1 day ago
You will be dealing with Inbound calls from existing customers in relation to their mobile phone account
Inbound Customer Sales Advisor
We are looking for money motivated and progression hungry individuals to come forward regarding this Customer Sales Advisor role based in our Belfast Call Centre.
As a Customer Sales Advisor we offer fortnightly pay, an excellent bonus structure, Vodafone offer discounted phone tariffs for staff, plus a range of discounts from many leading UK retail stores and if that is not enough we also offer excellent internal progression programmes, with over 90% of our managers home-grown!
As an Inbound Customer Sales Advisor, you will work on behalf of the global telecoms giant, Vodafone UK, taking calls from their customers and helping them with any problems or questions they may have. You will have your sales radar switched on and be ready to maximise opportunities to showcase Vodafone products and services.
What you need?
This is a customer led role, so previous experience of working in a customer service role is ideal. Telephony experience is an advantage, but not essential.
Who are Convergys?
We are one of the largest contact centre providers in the world, with more than 150
Locations in 31 countries. What we are most proud of is the incredible 130,000
people we have working here – energized, fun-loving and caring people who
successfully manage billions of customer interactions each year.