German Customer Service

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary Negotiable

Updated 2 weeks ago

Reference 1356590

 Job Description

German Speaker?required for global firm in Belfast City Centre- 18,000

German Speaking Customer Service Executive

Belfast City Centre

£18,000+ excellent benefits/ bonus and Over 30 days of holiday per year

We’re delighted to be working with a genuinely global business who are recruiting for a German Speaking Customer Service Executive to join their City Centre based team. Working in state of the art offices the Customer Service Executive will be working in a B2B environment providing support to a range of international clientele working on high end products. The right person for this role will treat excellent customer service as a given, its solely about building relationships with existing clients and providing them with support, its not sales and its not a call centre.

How you’ll spend your day:

  • Developing and maintaining relationships with existing dealers/distributors- addressing queries regarding specification, pricing and stock availability
  • Sales order processing
  • Liaison on stock issues with external sales staff
  • Weekly/ Monthly sales data processing
  • First line pre-sales information for end consumers and dealers by phone, email and online chat

What you’ll bring to the role:

  • A fluent German speaker you’ll value customer service and relationship development
  • A minimum of 18 months in a previous role
  • Excellent IT skills
  • IT skills: MS Office (Excel) with experience in using a CRM system

For more information and a chat click APPLY and send your CV through