Customer Service Administrator

Location UK / Lisburn

Job Type Permanent full-time, TemporaryContract

Salary £10000 - 20000

Updated 4 weeks ago

Reference 1361782

 Job Description

Excellent Permanent Customer Service Administrator job based in Lisburn with a salary of £18,000 DOE.

Excellent Permanent Customer Service Administrator job based in Lisburn with a salary of £18,000 DOE.

Your new company
Hays are delighted to be working with our client, a customer focused company located in Lisburn. You will be joining a business who pride themselves in their progressive culture.

Your new role
You will be working Monday – Friday 9am – 5.30pm. You will be part of the inbound customer service team and fulfilling both customer service and administration tasks. The main duties of the role include:

  • Handling inbound calls from customers
  • Processing customer orders – these include online orders and telephone orders
  • Processing purchase orders
  • Maintaining customer accounts
  • Supporting the outbound sales team by ensuring customer record remain updated
  • Build customer relationships
  • General administrative tasks

What you’ll need to succeed
As this is a busy and challenging role you will need to be:

  • A clear communicator
  • Proficient in Microsoft office
  • Have excellent attention to detail and strong accuracy skills
  • An ability to multi task and move quickly from one task to another
  • Have good prioritising skills
  • An ability to remain calm under pressure and follow through on tasks until completion
  • Have a minimum of 1 years experience in a busy administration role
  • Experience with order processing

What you’ll get in return
You will receive a competitive salary and a permanent opportunity with means to progress. Free onsite parking, pension scheme and a generous holiday package.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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