Customer Service Administrator

Location UK / Lisburn

Job Type Permanent full-time, TemporaryContract

Salary £10000 - 20000

Updated 4 weeks ago

Reference 1361782

 Job Description

Excellent Permanent Customer Service Administrator job based in Lisburn with a salary of £18,000 DOE.

Excellent Permanent Customer Service Administrator job based in Lisburn with a salary of £18,000 DOE.

Your new company
Hays are delighted to be working with our client, a customer focused company located in Lisburn. You will be joining a business who pride themselves in their progressive culture.

Your new role
You will be working Monday – Friday 9am – 5.30pm. You will be part of the inbound customer service team and fulfilling both customer service and administration tasks. The main duties of the role include:

  • Handling inbound calls from customers
  • Processing customer orders – these include online orders and telephone orders
  • Processing purchase orders
  • Maintaining customer accounts
  • Supporting the outbound sales team by ensuring customer record remain updated
  • Build customer relationships
  • General administrative tasks

What you’ll need to succeed
As this is a busy and challenging role you will need to be:

  • A clear communicator
  • Proficient in Microsoft office
  • Have excellent attention to detail and strong accuracy skills
  • An ability to multi task and move quickly from one task to another
  • Have good prioritising skills
  • An ability to remain calm under pressure and follow through on tasks until completion
  • Have a minimum of 1 years experience in a busy administration role
  • Experience with order processing

What you’ll get in return
You will receive a competitive salary and a permanent opportunity with means to progress. Free onsite parking, pension scheme and a generous holiday package.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk