Credit Controller – 6-9 Month FTC – Belfast

Location UK / Belfast

Job Type Contract, Permanent, TemporaryContract, Trainee

Salary £10000 - 20000

Updated 20 hours ago

Reference 1359808

 Job Description

MCS Group are urgently seeking a Credit Controller to join an All-Ireland Energy Company on a 6-9 month basis. The role is based in South Belfast. Immediate Requirement. Competitive salary & benefits on offer.

Your new company…

As Viridian Group we are already working for you every day.

How? As Ireland’s leading energy provider, we generate and supply energy to hundreds of thousands of homes and businesses across the island of Ireland via our Power NI, Power Procurement and Energia businesses. Chances are, when you flick the switch we’ve had something to do with the lights coming on.

As you can imagine, powering over 1 million customers takes a pretty big team of people who are as powerful and energetic as the electricity we supply. Our industry is in a constant state of change and we need exceptional people like you to help us deliver the future of energy. So… are you ready to switch on your career with Ireland’s leading energy provider?

What we offer…

Joining Viridian Group, you’ll receive a competitive salary plus an attractive bonus structure. With a market leading benefits package including up to 35 days leave a year, generous company pension scheme, private healthcare for all the family, access to Learning and Development opportunities, Wellbeing Programme, Subsidised Gym Membership and free onsite car parking!

Your new role…

Reporting to the Credit Control Team Leader, the main objective of the Credit Controller role is to reduce arrears in line with target while at the same time ensuring all market Codes of Practice, Data Protection and in house department procedures are followed. The role will involve incoming and outbound telephone calls, investigative work to locate debtors, working with third party agencies and reporting information when required to the Regulatory Department. Energia is seeking to recruit an experienced Credit Controller for this post due to the level of responsibility and autonomy required from the outset.

Main Duties:

  • Making outbound calls to customers in line with company procedure to discuss accounts and arrange
  • Taking inbound calls and dealing with customer queries with the ultimate goal of obtaining payment
  • Managing a debt list
  • Ensuring that all debt management activities adhere to Regulatory Codes of Practice, Data Protection and in-house
  • Monitoring and actioning system To Dos as required and in line with
  • Updating customer contacts on the in house billing

Essential Criteria:

  • At least 1 year’s relevant experience in a credit control role
  • Demonstrable understanding of debt chase protocol.
  • Experience of effective negotiation with customers in difficult situations.
  • Experience of working in a busy, high volume environment and working towards
  • IT literate, particularly in MS

Desirable Criteria:

  • Demonstrable understanding of the gas and electricity
  • Previous experience of working within an environment governed by strict policies, procedures and regulatory

Competencies:

  • Drive for Results
  • Judgement and Decision Making
  • Communication
  • Managing Relations

Additional Requirements:

The job requires a considerable degree of commitment, flexibility and adaptability on the part of the job holders to meet quality standards, work deadlines and the changing needs of the business. The individual must have the ability to resolve problems and handle routine work with limited supervision.

The closing date for applications is 23 September 2018.

Viridian Group is an equal opportunities employer.