Assistant Manager – Argento, Abbey Centre, Newtownabbey

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary See description

Updated 22 hours ago

Reference 1359849

 Job Description

We are currently seeking an experienced Assistant Manager for our Argento Store in Abbey Centre, Newtownabbey. Closing Date: 21st September 2018 at 5pm.

About the Company and the Role:

We are currently seeking an experienced Assistant Manager for our Argento Store in Abbey Centre, Newtownabbey.

Belfast based multi-channel retailer Argento was founded in 1997 and has now grown to 30+ stores throughout the UK and Ireland.

Argento’s excellent reputation for excellent customer service and quality has enabled them to secure top designer brands such as Pandora, Nomination, Thomas Sabo, Swarovski and Vivienne Westwood. As well as being known as the number one destination for branded jewellery Argento have a number of own branded ranges designed in house. These include Karma, August Woods and Dirty Ruby; these brands are fresh, fun and exclusive to the Argento customer.

ARGENTO has recently won Best Store Environment at the Retail Jeweller UK JEWELLERY AWARDS

The successful candidate will have the opportunity to lead by example, acting as a role model for the sales team and as an ambassador for the ARGENTO brand at all times. Providing the highest level of service to the customer in a luxurious environment.

Further information:

Store: Argento, Abbey Centre, Newtownabbey

Role: Assistant Manager

Contract: 40 hours per week (5 days out of 7, to include weekends)

Salary: £Competitive

 

 Job tasks and responsibilities

The position will include, but will not be limited to the following duties:

  • Providing exceptional customer service at all times
  • Overseeing and motivating staff when required
  • Opening and closing of the store, ensuring all employees adhere to security
  • Cashing up and reconciling the till each day
  • Supporting the Store Manager with the day to day running of the store
  • Keeping accurate records of store performance
  • Dealing with enquiries and complaints in a professional manner
  • Holding daily team meetings to confirm targets and communicate any relevant information from HO

Criteria/ Experience/ Personal attributes

 

  • Previous retail supervisory/management experience is essential
  • Passionate about jewellery and customer service
  • Understanding of store targets and the drivers behind them
  • Sound judgement with confident decision-making
  • Ability to implement procedural change
  • Ability to coach and give feedback effectively and honestly
  • Ability to adapt to frequent change and a high pressure environment
  • Experience in the use of Microsoft office packages and EPOS systems
  • Well presented with a positive, pro-active and professional approach

Desirable:

  • 5 GCSEs (or equivalent) including Maths and English Grade C or above

As a brand ambassador for ARGENTO, the successful candidate will be well presented and have a customer-focused, can-do attitude.

Job benefits and perks:

ARGENTO’s mission is to encourage a high-performing culture so that we can be the most loved brand to work for.

We value and respect all our employees and to thank them for all their hard work, dedication and passion we offer a generous benefits package, to highlight only a few: 

  • Annual Leave & Family Friendly Policies
  • Auto-enrolment pension scheme
  • Employers for Childcare Voucher Scheme
  • Achievable monthly bonus
  • Generous staff discount
  • Excellent training programmes
  • Fantastic incentives
  • Opportunity to progress to other roles

If you fit all the above criteria and have strong experience in a similar position and are looking for a new challenge, we would love to hear from you.

Please forward your CV and cover letter via the APPLY button below.

Closing Date: 21st September 2018 at 5pm