Relationship Manager (Project Manager/Business Analyst)

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary £25000 - 30000

Updated 23 hours ago

Reference 1351494

 Job Description

As relationship manager you will be the lead on key internal and customer projects. You will be responsible for the planning, scoping and management of the projects, and communication to the rest of the team.

Relationship Manager

Full Time – Permanent

Firemelon is the UK leading provider of software solutions to the Travel and Pet Insurance sectors. Through our flagship Magenta system, we provide a platform to sell policies via call centre, direct websites and price comparison sites. Firemelon have a wide range of clients in the UK and worldwide from small brokers to large blue chip organisations. 

We are currently experiencing a period of growth and are looking to recruit an additional Relationship Manager to join our growing team.

As relationship manager you will be the lead on key internal and customer projects. You will be responsible for the planning, scoping and management of the projects, and communication to the rest of the team.

The successful candidate must be willing to travel on occasion within the UK.

 Duties of the post 

  • Work with clients, developers and designers to produce requirements documents to develop technical specifications
  • Identify resource requirements and assign responsibilities
  • Work with the development team to identify development task lists
  • Prioritise projects and tasks when faced with resource limitations
  • Critically analyse completed projects through retrospective meetings
  • Create project plans
  • Manage day-to-day operational aspects of the project(s)
  • Job estimation and technical proposal development
  • Deal with any client related issues
  • Foster and maintain relationships with business stakeholders, support, testing and development team members
  • Work with business stakeholders and technology leads to define and document technology solutions
  • Critically analyse completed projects through retrospective meetings to drive improvements in business and project methodologies

Essential Criteria

  •  Minimum 2 Years’ experience in a Business Analyst or Project Management Role
  • Self-initiate, work productively when unsupervised and multitask across multiple concurrent projects
  • High degree of accuracy and attention to detail
  • Highly organised and able to effectively communicate
  • Ability to assume ownership of and optimise current processes
  • Ability to work independently and to deliver within provided deadlines

 Desirable Criteria 

  • Experience of Agile Methodology and act as the business owner in scrums
  • Knowledge of Atlassian JIRA/Confluence or similar tool
  • Strong computer skills, particularly Excel, Visio, Power Point, MS Project

To apply please click on “Apply Now” below and forward your CV and compete the attached monitoring form in order to be considered for this post.  No recruitment Agencies Please.

Firemelon is an equal opportunities employer and welcomes applications from all sections of the community.